Introduction

Welcome to Unicum Collection. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our hotel and use our services.

1. Information we collect

1.1 Personal information

  • Name
  • Address
  • E-mail address
  • Phone number
  • Payment Information
  • Identification documents (e.g. passport, identity card)

1.2 Non-personal information

  • Browser type
  • IP address
  • Cookies and tracking technologies
  • Aggregated data on website usage

2. How we use your information

2.1 Personal information

  • To process your bookings and reservations
  • To communicate with you about your stay
  • To provide customer service and support
  • To comply with legal obligations
  • To personalize your experience

2.2 Non-personal information

  • To improve our website and our services
  • For marketing and promotional purposes
  • To analyze website traffic and usage patterns

3. How we share your information

3.1 Third Party Service Providers

We may share your information with third-party service providers who assist us with:


  • Payment Processing
  • Marketing and advertising
  • Website hosting and maintenance
  • Customer Service

3.2 Legal requirements

We may disclose your information to comply with applicable laws, regulations or legal requests, including:


  • To respond to subpoenas or court orders
  • To protect the rights, property or safety of our hotel, our guests or others
  • To prevent or investigate possible wrongdoing in relation to our services
  • To comply with legal obligations or regulatory requirements

4. Security of your information

We implement various security measures to protect your personal data. However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee its absolute security.

5. Cookies and tracking technologies

We use cookies and similar tracking technologies to monitor activity on our website and to store certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.

6. Your data protection rights

Depending on your location, you may have the following rights in relation to your personal data:


  • Right of access – You have the right to request copies of your personal data.
  • Right to rectification – You have the right to ask us to correct any information you believe is inaccurate.
  • Right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • Right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.

7. Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to periodically review this policy for updates.